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Prox Support Overview

Prox is a flexible HubSpot CMS theme designed to help you launch a modern, high-quality website quickly, without the need for building everything from scratch. It is built with a strong focus on usability, ready-made modules, and practical customization options that cover most common website needs.

Our support is structured to help you get the most out of the theme while clearly separating standard assistance from advanced customization services.

What our standard support covers

With standard support, you can expect:

  • Email assistance for questions related to the theme’s built-in features
  • Guidance on how to use modules, layouts, and theme settings
  • Ongoing theme improvements and regular updates
  • Access to documentation and learning materials

Our goal is to ensure you can confidently use the theme and resolve any questions related to its native functionality.

Custom work and advanced requests

If you need something beyond the built-in capabilities, such as:

  • custom modules or components
  • fully custom pages or layouts
  • design adjustments outside of theme settings
  • advanced functionality or third-party integrations

these requests are not part of standard support.

However, you don’t need to look for external developers.

The Prox team is available to handle all types of custom development and enhancements, whether it’s a small adjustment or a fully tailored solution built on top of the theme.

Why we work this way

This structure allows us to:

  • keep the theme stable, fast, and well-maintained
  • continuously deliver improvements and new features
  • provide professional custom development when needed

This way, you get a reliable product and a scalable solution in one place.